Job summary The Business Support Manager will form an integral part of the Learning Disability Directorate Leadership structure supporting quality, patient safety and experience, service development and service improvement. The successful candidate will join a friendly and compassionate department who are motivated to provide the best possible care to adults seeking assessment psychological care and support. The Business Support Manager will help us achieve this aim through Administration Line Management, and by supporting core processes, attending to information governance and data quality as well as monitoring patient experience. Main duties of the job The role will include: Providing advice and guidance to ensure effective planning, service development and project management. Monitoring of quality indicators Supporting and embedding audit Collection, analysis and presentation of performance data The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 6 Salary £37,898 to £45,637 a year per annum Contract Secondment Working pattern Full-time Reference number 040-AC0180-0225 Job locations Alders House, Llanfrechfa Grange Llanfrechfa NP44 8TN Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Please see JD for main duties and responsibilities these include: Providing project management for the Learning Disabilities Directorate Providing leadership for our Administration Team Leading on audit and implementing service improvement projects Liaising with the wider directorate and Division Preparing reports on performance data Preparing data and evidence to support business cases Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Please see JD for main duties and responsibilities these include: Providing project management for the Learning Disabilities Directorate Providing leadership for our Administration Team Leading on audit and implementing service improvement projects Liaising with the wider directorate and Division Preparing reports on performance data Preparing data and evidence to support business cases Person Specification Qualifications Essential Relevant degree or equivalent demonstrable knowledge and experience Project management qualification or experience commensurate to the same Experience Essential Experience of working within a management structure and supporting clinical teams and departments Understanding of the quality, patient safety and experience agenda Experience and evidence of analysing, interpreting and presenting complex information Experience of leading on projects Desirable Experience of using health board systems Person Specification Qualifications Essential Relevant degree or equivalent demonstrable knowledge and experience Project management qualification or experience commensurate to the same Experience Essential Experience of working within a management structure and supporting clinical teams and departments Understanding of the quality, patient safety and experience agenda Experience and evidence of analysing, interpreting and presenting complex information Experience of leading on projects Desirable Experience of using health board systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Aneurin Bevan University Health Board Address Alders House, Llanfrechfa Grange Llanfrechfa NP44 8TN Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)