Description At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. Key job responsibilities Define supply chain and operating models for various businesses. Partner with teams to advise on and manage difficult and/or cross-functional projects/goals, making trade-offs: time vs. quality vs. resources. Define program requirements and drive team(s)/partners to meet goals. Accelerate progress by driving timely decisions. Analyze and interpret data to improve efficiency across supply chains and multiple operations. Must have strong SQL and Excel skills. Support the planning and organization of complex projects. A day in the life As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation. You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success. Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About The Team Our Amazon Grocery Logistics (AGL) team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses. We’ve got the energy of an exciting start-up, as our team works on Amazon’s next big project, under the umbrella of one of the world’s biggest companies. We work behind the scenes to support new areas of the business - like Amazon Fresh stores and our online grocery service. There are lots of opportunities for every skill set, from operations to supply chain to data management. AGL’s goal is to help develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team has a deep understanding of the needs of our customers, employees and partners and helps to develop Amazon businesses of all sizes. We grow new opportunities that will help Amazon diversify even more, taking them from concepts to mature operations that operate as standalone businesses. This dynamic environment supports our people’s growth and development. Basic Qualifications Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience working cross functionally with tech and non-tech teams Experience defining program requirements and using data and metrics to determine improvements Experience in program or project management Experience implementing repeatable processes and driving automation or standardization Experience defining and executing program requirements Preferred Qualifications Experience in driving end to end delivery, and communicating results to senior leadership Experience leading process improvements Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations. Company - Amazon EU SARL (UK Branch) Job ID: A2679730