Service Advisor Location: Wilmslow Employment Type: Full-Time Salary: £30,000 basic - £35,000 OTE An exciting opportunity has arisen for a Service Advisor at a prestigious automotive dealership in Wilmslow. This role is ideal for someone who is passionate about delivering exceptional customer service and has a solid background in the automotive industry. Your Responsibilities: Provide excellent customer service, ensuring all customer requirements for service and repairs are handled efficiently and courteously. Organise and manage workshop schedules to optimise capacity and maintain a smooth workflow. Engage in follow-up and prospecting activities to build the volume of work for the workshop, while promoting additional products such as accessories, tyres, and insurance. Maintain communication with service customers, offering updates and acting as their primary contact throughout the process. Present the Vehicle Health Check report to customers, explaining the findings and ensuring they understand any required work. What We're Looking For: Experience in a similar role within the automotive industry is essential. Proven ability to deliver excellent customer service and strong communication skills. A positive attitude with a genuine passion for customer service. A keen interest in automotive products and technology. Strong interpersonal and presentation skills. Self-motivated with the ability to work autonomously. A team player with a dynamic and supportive approach. Willingness to continually develop and keep up-to-date with technical and product information. Excellent organisational skills, with the ability to prioritise tasks effectively. Competent in computer applications, particularly MS Office and Drive. What's On Offer: 22 days holiday plus bank holidays, and your birthday off Participation in an Employee Car Scheme (subject to availability and scheme rules). A supportive, family-run business with a friendly culture. Specialist training from leading manufacturers. Opportunities for accreditation and ongoing professional development. A clear and achievable career path. Access to a state-of-the-art working environment. Life Assurance scheme. Working Hours: 8:00 - 18:00 Monday to Friday 8:30 - 12:30 1 in 3 Saturdays If you are interested in the position and would like some more information or to apply, please call Bethany at Premier Automotive on 02380 202 666. Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit. INDAUT