Head of Investigations (General) Contract Type Permanent Working Pattern Full time Working Hours 35 hours per week Salary From £65,000 to £70,000 for Birmingham and Cardiff, from £71,500 to £77,000 for London, depending on knowledge, skills and experience Location Options Hybrid - home based and Birmingham, Hybrid - home based and Cardiff, Hybrid - home based and London, Old Broad Street Function Type Investigations Head of Investigations (General) Are you a leader with extensive regulatory experience from a professional service or risk-based regulator? Do you have significant law practice experience and excel in decision-making on complex investigations? We are looking to appoint a Head of Investigations (General) to join our growing Investigations and Enforcement directorate. This is a hybrid role and can be based in our Birmingham, Cardiff or London office. The role The Head of Investigations leads teams that investigate reports of serious misconduct, delivering the highest standards in the quality and timeliness of investigations with outcomes that protect the public and uphold high professional standards, providing a credible deterrence for the regulated community. You will contribute to the effective leadership of the Investigations department and the broader Investigations and Enforcement directorate. Your key responsibilities include leading investigations to meet case handling standards and timely key performance indicators (KPIs). You will ensure high-quality, risk-based decision-making across teams, guided by our enforcement strategy. Additionally, you will enhance technical skills within the team, ensuring top-notch investigations and customer service. Effective team management is also a crucial aspect of this role. Please see the Role Profile on our jobs page for the full job specification. What's in it for you A great opportunity to join the leadership team and influence and make a difference to the future direction of the directorate Working in a dynamic environment managing the day to day operations of Investigations department Play a key part in delivering one of our corporate strategy objectives - we will deliver high professional standards by continuing to improve and maintain the quality and timeliness of our investigation and enforcement work. What we are looking for Extensive relevant regulatory experience from a professional service or risk based regulator and/or significant law practice experience. If only one present, evidence of strong ability to fully comprehend the other Ability to demonstrate a good legal and commercial awareness of the legal profession, with up to date and significant understanding of the external legal, political and economic influencing factors Proven experience of decision making and case direction at senior level on complex issues/investigations Significant experience of effectively monitoring and driving high standards and continuous improvement in quality and performance across large operational teams Outstanding communication skills and ability to communicate effectively internally and externally, including being a credible representative of the SRA. Ability to demonstrate energy, confidence and flexibility, in the delivery of change Proven experience of operating autonomously and collaborating as part of a functional or cross functional team Strong collaboration and influencing skills to develop and implement solutions to complex and challenging issues. We are also recruiting a Head of Investigations (Performance Improvement); please visit our career site to view the job advert and apply for the role(s) that best match your experience and skill set. Useful and additional information There is a Role Profile attached at the bottom of the advert on our website. This role can be based in our Birmingham, Cardiff or London office. We operate on a hybrid working model which means working two days a week in the office, and rest of the week from home. There is a requirement for the successful candidate to be in the Birmingham office one day a week as the team and stakeholders are primarily based in Birmingham. The starting salary for this role is from £65,000 to £70,000, depending on knowledge, skills and experience. For those eligible, an additional 10% London weighting will apply. If you have any questions that are not answered in the advert or on our website or would like to have a confidential chat, you can contact us via: recruitmentsra.org.uk. To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. The Cover Letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 16 April at 09:00. Assessment and Interviews are anticipated to take place between 30 April and 14 May. A second stage of interviews may be required. The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation. Attached Role Profile Head of Investigations Role Profile April 2024.docx - 531KB Opens in a new window Converted File Head of Investigations Role Profile April 2024.docx.pdf - 76KB Opens in a new window Vacancy closing date: 16/04/2025, 09:00 The Solicitors Regulation Authority is an Equal Opportunities Employer. Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff. Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.