A skilled Cloud Support Engineer with strong AWS expertise is sought to support a critical migration project in South-West London. Key responsibilities include AWS system support, training internal teams, and creating a knowledge base. Prior experience with Azure is a plus.
* AWS System Support: Hands-on technical support for applications migrating to AWS, ensuring seamless operation and prompt troubleshooting.
* Training and Documentation: Develop and deliver AWS training for internal IT staff, equipping them with skills for ongoing system maintenance. Create a comprehensive knowledge base with detailed documentation and troubleshooting guides.
* Collaborative Support: Work with cross-functional IT teams, advising on AWS best practices and offering insights to optimize the cloud environment for performance and scalability.
* General IT Support: Provide support to the IT team on additional tasks as required to facilitate a smooth transition and integration into the AWS ecosystem.
* Requirements: Proven AWS experience, including AWS console; familiarity with Azure is a plus. Solid understanding of cloud migration processes, technical support, and troubleshooting. Experience with training and creating documentation for cloud environments.
* Excellent Communication Skills: Working closely with internal teams and stakeholders.
* Desirable Experience: Public sector or local government environment.
* Contract Details: 3-6 month contract, £400 per day (Inside IR35). Hybrid work arrangement, 2-3 days per week onsite in South-West London.
How to Apply: Please email your CV with a short summary explaining how your skills align.