Job Description We’re recruiting for a Technical Service Manager to join us. We’re offering a competitive base salary, 12% car allownace and good benefits package. This pivotal role involves providing actuarial input and support to various teams and processes, ensuring the accuracy and efficiency of our systems. If you have a passion for technical excellence and a collaborative approach, we would love to hear from you. This is a Hove based role and you will need to be in the office 2 days/week. What you'll be doing: Providing actuarial and technical support to manage calculation changes to the DB onboarding systems and claims calculators Leading the planning, design, and delivery of actuarial and calculation changes for these systems Mapping existing processes for improvement and presenting alternatives Writing technical actuarial specifications for new systems Maintaining and developing test/regression packs for system releases and improvements Providing PRT scheme, actuarial, calculation, and data expertise to various teams Analysing feedback to ensure customer expectations of performance and service are met Training and supporting the wider team, helping with their development