Role: Telesales New Business Consultant
Location: Home based (Some travel required)
Reports to: Commercial Telesales Manager
The Role
Rightmove is seeking a driven and results-oriented individual to join our Commercial Team in a role that will shape the future of our business. If you're passionate about generating new business opportunities and thrive in a fast-paced environment, this is the perfect role for you.
As part of our Commercial Team, you will focus on outbound prospecting to engage with Commercial Agents and Landlords, driving high-quality appointments that contribute directly to Rightmove’s growth. You’ll collaborate with a variety of internal teams, including Account Management, to ensure our customers receive the best possible service and outcomes.
Whether you're looking for a full-time or part-time opportunity, we welcome applicants who are eager to make an impact.
We welcome applicants seeking part-time opportunities, with a minimum availability of four days per week
What you'll be doing
1. Proactively identify and reach out to potential prospects, securing appointments with Commercial Agents and Landlords.
2. Take ownership of your prospecting pipeline, sourcing new leads and nurturing existing ones to drive business growth.
3. Work closely with Account Managers and other internal stakeholders to ensure seamless communication and deliver exceptional service to clients.
4. Meet and exceed monthly KPIs and performance metrics to contribute to overall business objectives.
5. Establish trust and rapport with prospects through active listening and effective communication.
6. Regularly share valuable insights and learnings with colleagues to enhance customer experience and Rightmove’s product offering.
7. Create positive sentiment and deliver value to customers at every touchpoint.
8. Keep accurate records of customer interactions and update CRM systems to ensure data integrity.
9. Attend face-to-face team meetings and company events when required to foster strong team connections.
10. Develop a deep knowledge of Rightmove’s products and services, delivering training to clients over the phone.
We’re looking for someone who
11. Proven experience in outbound telesales is essential, ideally in a B2B environment, with a track record of driving appointments and generating new business.
12. Ability to work independently, manage your own time, and stay highly motivated.
13. A proven history of consistently achieving and exceeding ambitious targets and KPIs.
14. Exceptional ability to connect with people over the phone, building trust and rapport quickly and effectively.
15. A passion for learning, developing new skills, and responding constructively to feedback.
16. Demonstrated ability to manage time, prioritise tasks, and maintain focus in a fast-paced environment.
17. A solid understanding of sales processes, including the use of effective questioning to engage prospects.
18. The ability to overcome challenges and persevere through tough situations, including getting past difficult gatekeepers.
19. Comfortable with using data to inform decision-making and provide relevant insights to potential customers.
20. Proficiency in Microsoft Word and Excel, with the ability to quickly adapt to new software tools.
21. Rightmove Values: A genuine passion for achieving both personal and team objectives while embodying the core values of Rightmove.
Here is what our Commercial NBC Meredyth has to say…
"I enjoy my role because it’s rewarding to see the impact I have brought to the team as the NBC. My role can be challenging at times but this keeps me motivated and I enjoy getting to speak with and learn from different people every day. Everyone at Rightmove is also very supportive, we all root for each other’s success and this makes a huge difference"
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Ultimately, we care much more about the person you are, how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about delivering a great experience to our customers then get in touch.
Flexible/Hybrid working
Rightmove are People, and whilst this role is predominantly a remote, home working role, we do like to get together face to face Bi-Monthly to share best practice, upskill ourselves and attend ongoing training at either our Milton Keynes, London office or Newcastle office to ensure we’re maximising opportunities to deliver and develop and of course, create a high-performing team through Trust and great team work!
About Rightmove
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.
We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.
Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:
22. Be approachable and appreciate what others do
23. Make complex things as simple as possible
24. Build great teams, because Rightmove is people
25. Drive improvement, we can always be better
26. Share early, honestly and often
We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!
If all this has caught your eye, you may well be a Rightmover in the making...
What we offer
People are the foundation of Rightmove - We’ll help you build a career on it.
27. Cash plan for dental, optical and physio treatments
28. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
29. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes
30. Hybrid working pattern with 2 days in office
31. Contributory stakeholder pension
32. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
33. Competitive compensation package
34. Paid leave for maternity, paternity, adoption & fertility
35. Travel Loans, Bike to Work scheme, Rental Deposit Loan
36. Charitable contributions through Payroll Giving and donation matching
37. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more
As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.
Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about this role, then get in touch.