Facilities Manager - New Build to Rent Scheme - Central Birmingham - £43,000 - £48,000 + Bonus
Are you a skilled Facilities Manager with experience in the Build to Rent (BTR), Student Accommodation, or Co-Living sectors? A fantastic opportunity has come up to join a brand-new BTR scheme set to open in early 2025.
We're seeking an experienced and motivated professional to lead facilities operations at this state-of-the-art development. This role is perfect for a hands-on Facilities Manager who thrives in a fast-paced environment and is committed to delivering an exceptional living experience for residents.
Key Responsibilities
Operational/Compliance:
* Ensure maintenance tasks are executed in line with the Maintenance Response Matrix.
* Oversee full site compliance and health & safety protocols.
* Coordinate suppliers and contractors to maintain seamless operations.
* Collaborate with Leasing and Customer Service teams to ensure smooth move-ins and move-outs.
* Develop and manage rotas for Housekeeping and Maintenance departments.
* Monitor subcontractor performance, ensuring all necessary RAMS and Permits to Work are documented and accurate.
* Conduct annual PAT testing, emergency lighting inspections, and weekly fire alarm testing.
* Review site risk assessments and uphold safety standards.
* Record incidents and accidents, reporting to the General Manager.
* Maintain site inventory and oversee refuse and recycling areas.
* Respond to emergency calls outside of regular working hours.
* Assist with moving furniture and other heavy items as required.
* Stay informed about technological and industry advancements, including local retail and recreation trends.
* Propose improvements to enhance operational efficiency.
People Management:
* Build a motivated, results-oriented team culture.
* Lead and manage Housekeeping and Maintenance teams, ensuring high-quality standards in cleanliness, repairs, and maintenance.
* Coordinate efficient turnover of units and adapt to short-stay requirements.
* Partner with the wider management team to create a vibrant and welcoming living environment.
Customer Experience:
* Prioritise outstanding customer service, ensuring residents enjoy an exceptional experience.
* Handle complaints with empathy and professionalism, while celebrating successes modestly.
Commercial Duties:
* Foster positive relationships with the wider estate, supporting both residential and commercial tenants.
* Undertake minor tasks to assist estate tenants as needed.
Who We're Looking For:
We're looking for a talented, detail-oriented Facilities Manager who combines technical expertise with exceptional leadership. The ideal candidate will have:
* Proven experience in facilities management, ideally in BTR, Student Accommodation, or Co-Living.
* Exceptional organisational and problem-solving skills.
* Full responsibility for health & safety compliance.
* A results-driven, dependable approach with the ability to manage competing priorities.
What We Offer:
* The chance to shape operations at a cutting-edge BTR development.
* A supportive and collaborative team environment.
* Opportunities for professional growth and development.
If you feel you have relevant experience for this role - please apply!
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