Job Description
Job Title: Technical Lead
Location:Kettering, UK
Salary: up to £38,000.00 per annum
Hours: 37.5 hrs per week
Industry: Testing
We are seeking a Technical Lead to lead and supervise a team of technologists and technicians in the Footwear Testing team ensuring compliance with quality standards, enhancing the client’s brand and reputation.
About The Role:
As a Technical Lead your key responsibilities will include:
Daily supervision of Technicians
Team performance management (appraisals, disciplinary and grievance matters)
Managing workflow through department with emphasis on customer focus and customer awareness
Working with Technicians to establish deadlines and allocate jobs fairly
Ensure effective implementation of quality systems (working with Quality Manager and Health and Safety Advisor)
Create and implement staff training plans
Development of continuous improvement initiatives with both systems of work and individuals
Establish and monitor department’s KPIs
Discussing results and new work with customers
Routine drafting/sending reports and responding to customer emails
Meeting customers and presenting seminars
Contributing to writing of technical articles for int...