Member Experience Team Lead
Salary: £24,000 to £27,000 + Commission
Location: Edgbaston
Bell Cornwall Recruitment currently have a unique and exciting opportunity for a Member Experience Team Lead to join a high end club based in Edgbaston. This is a great opportunity to join a vibrant front of house team and we are looking for an individual who thrives on offering excellent service.
Please note, this role will require flexibility with shift patterns / weekend work
Responsibilities:
Meeting and greeting visitors / members in a warm and professional manner
Lead and manage the Welcome Desk Team
Admin related tasks such as rotas, managing sickness and absence and being the first port of call for any issues
Oversee all of the day to day operations f the front desk - enquires,, sales, membership queries etc
Answering telephone calls
Dealing with member's queries
Accurately keep CRM systems up to date
Ensure all H&S procedures are followedIdeal Candidate:
Exceptional client service skills
Team leader skills would be ideal
Friendly, professional and enthusiastic
Flexibility with working shifts / weekends
Must be a driver due to location If you believe this Member Experience Team Lead role could be right for you, please apply now!
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it m...