Property Manager Want to apply Read all the information about this position below, then hit the apply button. Hybrid working between Chelmsford and Home Basic salary circa £25,000 - £30,000 depending on relevant experience including basic salary and bonuses. Hours of Work: Primarily Monday to Friday, 8.30am to 5.30pm, although occasional Saturdays will be required on a rota basis (typically circa 1 in 6) working from home. Where worked, some time off in lieu will be provided. Hybrid Working: During the initial probation period any successful candidates will work at our Head Office in Springfield, Chelmsford. Following successful completion of a probationary period candidates then revert to working on a hybrid basis between home and the Office. We have an exciting opportunity for a Property Manager to join our residential lettings team. Once successful candidates complete their initial probationary period the roles will primarily be undertaken from home, but 4/6 days each month the successful candidates will work at our Head Office which is located on the outskirts of Chelmsford or within a Beresfords branch. Our Company recognise that our staff are our biggest asset and as such have an extensive rewards system in place to demonstrate our appreciation for the valuable contribution they make to our business. This includes a lucrative salary and benefits package. Over and above their standard holiday allocation, every team member also gets their birthday off and the entitlement increases in line with length of service. Furthermore, for every five years served staff enjoy a selection of rewards including a meal out for two, weekends away on us or vouchers of an equivalent value. Our team of Property Managers provide support to landlords and tenants where maintenance-based issues arise at the relevant properties concerned and liaise with specific contractors by telephone email to resolve related issues. There is no face- to-face contact, but successful candidates will need to retain excellent communication skills both by telephone and electronically. This role will particularly suit people who thrive on resolving problems and delivering excellent levels of customer service. Candidates must be confident and outgoing with previous or current experience in some form or another within residential lettings. Responsibilities As a property manager in a letting agency, your main responsibilities will include managing the day-to-day operations of rental properties on behalf of landlords. This will involve tasks such as: Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties which our company manages on behalf of private landlords. Reporting these to approved contractors and arranging access for them to either prepare quotations or undertake repairs. Consulting with landlords and providing regular updates on the progress made in resolving the relevant issue. Maintaining accurate records within our internal database of enquiries received, actions taken, related conversations and communications sent or received. Remaining in regular contact with the relevant local lettings branch and other internal staff who fulfil specific roles linked to the management of the property. The successful candidate will need to have:- A proven track-record within residential lettings or property management is essential. A natural ‘problem solver’ with a ‘can do’ approach to pro-actively progressing and resolving a maintenance-based issue. Effective communication skills both orally and in written format. A confident and professional approach. Well organised with the ability to prioritise the most urgent jobs amongst a busy workload. IT proficient, familiar with most standard MS Office packages. Apply online today or call the Crux team on 01344 233 444.