We're looking for an experienced Business Manager to join our Restart Team. You'll be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future. Our role requires you to identify opportunities for collaboration leading to performance improvement in own and others’ contracts as well as assess current practices and procedures and make recommendations for improvements. You’ll be required to manage all contracts within a pre-determined financial budget as well as managing Profit and Loss and monthly financial forecasting. Our ideal candidate will have extensive leadership and management experience as well as having detailed working knowledge of the local labour market in the advertised geographical area. If you've the proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail then this role is for you. As an organisation we deliver a range of Employability & Health contracts which support unemployed people ‘back to work’. This job role forms part of our Restart Scheme. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £36,000 to £42,000 per annum (dependent on experience) with these great benefits: 25 days annual leave Bank Holidays Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual Pay Review Refer a Friend Scheme Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Interested? There’s an easy to apply route below to upload your CV If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Location: South West This is an office based role that will require occasional travel to both clients and other Seetec offices. Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 15 April 2025 Key Responsibilities Responsibility to deliver all contracts within your centre(s) and delivery of all contractually set KPI’s across a range of metrics eg. customer services standards, performance, financial, compliance and quality. Regularly review management information to identify emerging trends to proactively address potential risk areas across contracts (performance, compliance, quality and staffing resources). Implement Performance Management metrics, identifying skills gaps, mentoring and coaching staff Working with Quality and Compliance teams, ensure checks and controls are in place, which are regularly reviewed and are adhered to. Develop and maintain relationships with external stakeholders, including central government agencies, local authorities and other key customers, to enhance Seetec Pluss. Skills and Experience Essential Extensive leadership and management experience GCSE or equivalent in English and Maths at Grade C or above Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams, Excel, Word, etc. Extensive experience of working in a target driven environment Experience of delivering services to meet contractual and quality standards Desirable Extensive knowledge of the employability industry Experience of working with people in ‘advice & guidance’ environments Recognised management or leadership qualifications – (Level 3 and above) Full driving license