Neighbourhood Officer– Housing Association – About The Client: Castlefield are currently representing a regional Housing Association in Merseyside to recruit a Neighbourhood Officer on an initial interim contract until the end of May 2025. This position will have a mixture between site visits, office attendance and home working and will be paying £22.45 per hour via umbrella agency. Neighbourhood Officer – Housing Association – About The Role: Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures Support customers with changes to their tenancy Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes Neighbourhood Officer – Housing Association – What You Need: Previous experience in social housing management Good knowledge of rental income collection and an understanding of legal processes relating to income collection Excellent communication skills UK valid driving licence and driver