Contract Manager Job ID 198391 Posted 03-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Data Centers, Engineering/Maintenance, Executive Management, Facilities Management Location(s) Croydon - England - United Kingdom of Great Britain and Northern Ireland, South Croydon - England - United Kingdom of Great Britain and Northern Ireland Job Title: Contract Manager Business Sector: Data Centre Solutions Location: Croydon, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. JOB SUMMARY The purpose of this position is to manage and coordinate the fulfilment of the organization's contract requirements. Providing leadership, management, and development of a defined contract, ensuring operational and financial commitments are met and exceeded. ESSENTIAL DUTIES AND RESPONSIBILITIES - Reviews, interprets and analyses contract and service agreements to ensure the terms comply with legal, guidelines, contracting principles, cost constraints as well as with corporate and client procedures. - Responds to customer inquiries pertaining to modifications of existing contracts and to facilitate all phases of contract management. - Prepares and evaluates proposals for new or continuation of existing contracts and makes award recommendations. - Negotiates and interprets contracts, and monitors fulfilment of contractual obligations - Analyses amendments to existing contracts or requests for extensions. Provides recommendations of approval or alternation solutions to senior management. - Interfaces with the Accounting Department on invoicing and insurance issues. - Accountable for administration and execution of Supplier Performance Management Program. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES - Provides formal supervision to individual employees within single functional or operational area. - Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. - Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. - Mentors and coaches team members to further develop competencies. - Leads by example and models behaviours that are consistent with the company's values. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE - Bachelor's degree (BA/BS) from four-year college or university required. - Minimum of four years of related experience and/or training. - Working experience with business law, contracting principles and practices, and general and industry specific regulatory and compliance requirements. CERTIFICATES AND/OR LICENSES - C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred. COMMUNICATION SKILLS - Excellent written and verbal communication skills. - Strong organizational and analytical skills. - Ability to provide efficient, timely, reliable and courteous service to customers. - Ability to effectively present information. - Ability to respond effectively to sensitive issues. FINANCIAL KNOWLEDGE - Requires advanced knowledge of financial terms and principles. - Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY - Ability to comprehend, analyse, and interpret complex documents. - Ability to solve problems involving several options in situations. - Requires advanced analytical and quantitative skills. OTHER SKILLS AND ABILITIES - Intermediate skills with Microsoft Office Suite. - Working knowledge of contracts database systems, software, modules, etc. SCOPE OF RESPONSIBILITY - Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. - Responsible for setting work unit and/or project deadlines. - Errors in judgment may cause short-term impact to department. ACCOUNTABILITIES - Reporting to the AGM. - Accountability to functional heads, as appropriate. - Accountable day-to-day to the relevant client contacts. - Line management responsibility for the engineering team and contractors. - Financial responsibility for the delivery of Plan commitments for the contract. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)