Job Title: Café Assistant / Barista Location: The Pinnacle Bouldering Centre and Clip 'n’ Climb Northampton, Weston Favell Northampton Job Type: Full Time, Part-Time, Permanent Salary: Perks: 28 days holiday Pro Rata Free climbing access Exclusive staff discounts Role Overview: We’re looking for enthusiastic Café Assistants / Baristas to join our team at The Pinnacle Bouldering Centre and Clip 'n’ Climb Northampton. You’ll work in our café, interacting with customers and serving a variety of food and drinks, ensuring a welcoming atmosphere and exceptional service. If you enjoy working in a fast-paced environment and have a passion for customer service, this role is for you. Full training is provided. Key Responsibilities: Customer Service: Serve customers efficiently using our EPOS till system. Engage with customers to provide a welcoming and friendly experience, enhancing their visit to the centre. Food & Beverage Preparation: Prepare and present our food items, ensuring they meet company guidelines. Make a variety of hot drinks (full training provided). Operational Duties: Assist with the setup and cleaning of the café and seating area, ensuring a clean and inviting environment. Clear tables and perform general kitchen porter duties as needed. Health & Safety: Follow risk assessments and adhere to operational procedures to maintain a safe and efficient working environment. Teamwork: Collaborate with team members to ensure smooth running of shifts and assist with any events or promotional activities. Attend ongoing staff training and development sessions. Skills & Experience: Required: Strong communication and customer service skills. Friendly, approachable, and able to work well in a team. Calm and organised under pressure. Able to take initiative and work unsupervised. Desired: Previous experience in a café, barista, or customer service role (preferred but not essential). Personal Attributes: Attention to detail and accuracy in serving food and drinks. Reliable, adaptable, and able to handle a busy environment. Positive attitude and willingness to assist in other areas of the centre when needed. What We Offer: Competitive salary and career growth opportunities in a growing business. Full training and ongoing development. Free climbing access to all Pinnacle sites and exclusive discounts on gear Work Location: In person, NorthamptonExpected Hours: 15 - 25 hours per week (day shifts, weekends, holidays)