Job Title: Mobile Patrol Operations Manager
Location:High Wycombe
Salary: £40,000 per annum
Job Type: Permanent, Full Time
We are seeking an experienced Manager to be responsible for our Security Patrol & Response Team.
Our Mobile Patrol Teams provide various security services to customers across the Thames Valley with most of the work undertaken in Buckinghamshire, Berkshire, and Oxfordshire.
We have a team of twenty Patrol Officers and a fleet of eight vehicles that need management, supervision, and support to deliver our service effectively.
You will be responsible for:
Ensuring all patrol routes are efficient and reviewed regularly
Ensuring Patrol Officers are correctly trained, wear our uniform in line with company policy, are in possession of the required equipment and keep our vehicle fleet in good condition
Recruiting new Patrol Officers as required
Appraising Patrol Officers on an annual basis
Managing our patrol monitoring system and providing reports as and when required
All aspects of customer liaison
Undertaking surveys for new customers
Collecting keys and erecting warning signs
Quarterly key checks
Developing additional opportunities in and outside your portfolio
The planning and management of effective rosters to ensure contractual cover is in place at all times by suitably trained personnelYou will work closely with our Control Centre, which is based in High Wycombe, to ensure run sheets/work schedules are always up to date, and amended where required, and that the Patrol and Response Team are functioning to the highest levels possible.
Hours of work
Monday to Friday 08:30 to 17:30 - due to the nature of our industry and the role, there will always be a requirement to work other hours to ensure the activities of the business are met. As an example, this will require you to work late some days, arrive early and weekends where there is a need.
We operate a duty manager rota where you will be the first point of contact for out of hours incidents that may require management or escalation. This will be required for one week every four weeks.
A fully expensed company car is provided.
Skills Required
Excellent planning
Able to stay calm under pressure
People management
Able to make quick decisions
Maintain professionalism at all times
Excellent IT Skills
A valid SIA licence (desirable)
A full manual driving licencePlease click on the APPLY button to be redirected to the application form.
Candidates with the relevant experience or job titles of: Operations Manager, Security Response Manager, Duty Manager, Security Patrol Manager, Incident Response Manager, Security Manager, Head of Security, Security Team Manager, Mobile Security Manager, may also be considered for this role