Customer Service Advisor - Fusion - Borehamwood 427 - Fixed term 20 hrs
Apply now Job no: 555176
Work type: Part time, 20 hours per week
Site: Borehamwood
Categories: Autocentre Colleagues
Location: Hertfordshire
Salary: £12,557 per annum + bonus
Business Area: Autocentres
* Fixed term contract for 6 months
* Earn extra with our refer a friend scheme – T&C’s Apply
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres, upgraded with the latest facilities to provide a first-class customer experience and a great working environment.
We’re the UK’s largest Automotive service, maintenance and repair business, offering great career opportunities, benefits, and an uncapped bonus scheme.
As a Customer Service Advisor, you’ll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.
Benefits Include:
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants, and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of your salary in advance
* GP Access, 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
You will have every opportunity to progress your career at Halfords.
Skills and Experience
* Proven track record of delivering excellent customer service
* IT literate
* Able to handle difficult situations professionally and calmly
* Experience working towards and achieving targets
* Ideally, experience in an Autocentre environment
We’re in an exciting chapter, rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
#J-18808-Ljbffr