Job Description
Radius is recruiting for a Service Operations Coordinator for a Datacentre organisation based in London
For this role it’s really important you have experience of Excel, liaising and negotiating with suppliers, coordinating meetings with suppliers, ordering and maintaining the PPE/uniforms/stock, taking minutes. Experience of Salesforce, Agiloft, Power BI would be a plus but is not a essential.
JOB OVERVIEW
To support Service Delivery team in providing timely and efficient customer service to ensure highest level of customer satisfaction (CX).
To provide support in all administrative aspects of stock control, asset auditing, database management, coordination of job handovers and terminations
This role is to closely cooperate with Civils and Installation manager and other stakeholders to oversee the asset flow and accuracy of the database records.
Key tasks:
To maintain, update and oversee Customer Installations team records, databases and systems, foster communication flows and ensure correct data is being submitted for system input
To assist Stock supervisor with cabling material stock check and audit ensuring the outcomes are properly recorded and checked against the order delivery record.
To liaise with suppliers and coordinate with relevant departments to book and track incoming deliver...