Description JOB TITLE – Part Time - Accounts Receivable Administrator DEPARTMENT – Finance LOCATION – Brunel Way, Fareham WORKING HOURS – 22.5 hours per work / 3 days per week (preferably including Mon & Wed) A brighter future awaits you At CooperVision, we create brighter futures for our customers and employees alike, striving to make a difference and go further. You’ll be welcomed into a growing global business with a presence in over 40 countries. This establishes an incredible opportunity for you to get involved in international collaborations across Europe, as well as the chance to report into experienced industry leaders, furthering your expertise and creating a positive impact on both our business and your career. What is important to us Recruiting, retaining, and promoting a diverse mix of employees is core to our success. It helps bring different perspectives, diverse conversations, and new ideas to the table, all of which are incredibly valuable. At CooperVision we celebrate, not only our company success, but we celebrate who we all are individually, and we embrace diversity. We support and we encourage you to bring your full self and not just part of you. We are committed to each individual and we look forward to a Brighter Future together. What will you be doing: You’ll be part of the team that are responsible for potentially overseeing 5,500 active customer accounts, total balances outstanding of approximately $50m on average each month end and the collection of circ. $250m of cash per annum for those countries / markets within the remit of the Finance Shared Services Centre for EMEA Region. You’ll be primarily responsible for overseeing customer accounts, daily cash postings and allocations, account maintenance and customer query resolution for the specified region. You’ll also be: Monitoring assigned customer accounts for slow payment or potential overdue debt in accordance with agreed or contractual payment terms and CooperVision Cash Management Principles. Follow up as appropriate via telephone, email or letter to ensure payment is either forthcoming or received. Posting into the ERP system (Oracle) payments received and allocating against the relevant invoices and / or credit notes daily to ensure that reported account balances are accurate, correctly aged (according to agreed or contractual payment terms) and fairly stated. Responding to and satisfactorily resolving external (Customer) and internal (Customer Services, Commercial / Sales etc.) queries relating but not limited to account balances, overdue debt and copies of invoices or credit notes. Generating and distributing customer statements monthly or as requested and the appropriate Dunning letters in respect of overdue debt. Assisting the Accounts Receivable Manager and / or Supervisor in ensuring that period end close requirements are completed accurately and in accordance with the agreed close timelines. This will include but is not limited to, providing relevant information for the calculation of appropriate provisions for potential bad debts and the completion of Balance Sheet reconciliations. Ensuring that all company policies and procedures are adhered to including but not limited to, Approval Matrix, TCC and / or CooperVision accounting or operational policies. Performing any other duties as requested by the Accounts Receivable Manager and / or Supervisor. Due to workload within the team and language abilities, your responsibilities may flex towards specific areas of the role Process Optimisation / Continuous Improvement Contributing as necessary towards the continuous improvement of existing Accounts Receivable processes, structures, and systems. Supporting where necessary the implementation of enabling technologies, e.g. automation and workflow approval, initiatives. What skills and experience should you have? To be successful in this position, the Accounts Receivable Administrator must be able to operate in a dynamic and changing environment, manage multiple deadlines, display a high level of professionalism and organisational skills, maintain confidentiality as necessary and have strong verbal and written communication skills whilst supporting the principles of a Shared Service Centre by understanding the needs of the customer, constantly aiming to exceed customer expectations as well as adopting a continuous improvement approach. You’ll have strong analytical and problem-solving skills, great attention to details and be an excellent communicator. CooperVision values Our four values define and underpin our unique culture; we are dedicated, we are inventive, we are friendly, and we are partners. Becoming part of the CooperVision family means joining a friendly team that’s open, flexible, and respectful of each other’s differences, working together to achieve something great What we offer You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more If you like what you see, take the first step towards your brighter future and apply today. All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.