L’Oréal Designer Fragrances Counter Manager Harrods London (37.5 hours per week) Designer Fragrance houses the fragrances of Viktor & Rolf, Diesel, Ralph Lauren, Cacharel, Valentino and Prada. We want to empower women and men with award winning fragrance. You will be part of an expert team driving brand awareness and sales for these established brands. Fragrance is your passion and with options such as ‘Arizona’ ‘Flowerbomb’ and ‘Only The Brave’ within our collection of eau de parfum, you can truly offer a personalised service to help clients find their perfect scent. Through story telling you’ll bring our luxury fragrance to life and with training on ingredients and heritage you’ll truly become an expert. You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on counter. You’ll have the opportunity to attend L’Oréal Designer Fragrance training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up career paths such as becoming a Counter Manager, Business Manager or Area Manager in the future. Mission: To lead and to drive the team to achieve store business objectives. To be successful you have… Excellent business acumen including sales analysis, inventory management and organising staffing. Proven success achieving personal sales targets while leading a team to achieve and exceed their targets. Develop and coach the team on counter to perform at the best of their ability and work on their personal development. Experience delivering on counter events as well as the initiative to create events to drive your business in the community and store. Proficient in Microsoft Office applications. Embrace digital business tools and be an ambassador for these within your team. Identify business strengths at store level and use initiative to coordinate with retail and training team for actions to maximise selling opportunities. Devise retention strategies for the individuals on counter. Develop positive relationships with department store floor managers and head office. Be a brand ambassador with your attitude, eventing and on-brand grooming. Convey passion and master storytelling to our clients Connect with our clients by providing good solutions and after sales/clienteling. Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day). Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio. At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.