Job Ref: ALE1377
Branch: Alexander House Hotel Utopia Spa
Location: Alexander House Hotel Utopia Spa, Turners Hill, East Grinstead
Salary/Benefits: £24,917.36 per annum, (£22,917.36 + in the region of £2,000 per annum service charge payment + paid overtime at £14.00 per hour)
Contract type: Permanent
Hours: Full Time
Hours per week: 38
Posted date: 31/10/2024
Closing date: 02/12/2024
SPA THERAPIST
Salary: £24,917.36 per annum, (£22,917.36 + in the region of £2,000 per annum service charge payment paid monthly)
Overtime: Paid at £14.00 per hour for hours worked over 38 hrs per week
Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!
* 10% Retail Commission
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform
You will also receive a range of company benefits including:
* Discounted hotel accommodation for yourself and your family at all hotels
* Discounted treatments and hair treatments at our two Utopia Spas
* Discount off all food and beverage at all hotels
* Discount on retail products in our two Utopia Spas
* Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service related holiday.
The Place
The 5 Red Star Alexander House Hotel Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spas, has an outstanding environment and range of facilities.
The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities include 21 treatment rooms, relaxation lounges, an inside pool with monsoon showers, hydrotherapy pool, and a private Zen Garden featuring a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development, and our large team allows for steady progression towards work aspirations.
The Role
As a Spa Therapist you will:
* Provide the full range of face and body treatments.
* Provide manicure and pedicure treatments including gel.
* Provide full body massage on male and female guests.
* Ensure good guest experience by communicating well, listening to needs, and performing outstanding treatments.
* Be confident in discussing products and retailing.
* Communicate with team members to ensure correct billing, treatment timings and smooth spa running.
The Requirements
* Flexible working days: 38 hrs + overtime over 5 days.
* Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements.
* NVQ Level 3 Beauty Therapy or equivalent is essential.
* Completion of a trade test with the Spa Manager prior to recruitment.
* Desired experience of the following would be a distinct advantage: Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.
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