Residential Property Paralegal
£25,000 - £30,000
Cardiff or Bristol/Hybrid
Salary & benefits:
* Salary at competitive rates and dependent on experience
* 22 working days' annual leave
* Employer's Pension Scheme
* Firm wide bonus scheme
* Work from home
* Financial contribution scheme
* Flexible working
* Free Parking
* Discounted Legal Services (own property)
* Free eye test
* Free Employee Assistance Programme
* Training & development opportunities
* Family friendly approach
* Gift work anniversary and birthday
* Amazon voucher for team of the month
Location:
Bristol/Cardiff office
Reports to:
Head of Department / Partners
Purpose:
To support the Head of Department/Partners in the provision of legal services by providing legal and administrative assistance to fee earners and clients.
Key Responsibilities
* Assist fee earners in the management of their caseload by actioning legal procedures as directed.
* Deal with file related queries either face to face or by telephone.
* Process matters in a timely and cost-effective manner.
* Maintain files by effective file management.
* Ensure clients are dealt with efficiently and politely.
* Attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary.
* Open client files and update records onto the case management system.
* Provide general administrative support, including photocopying, faxing, scanning, binding documents, filing, and archiving.
* Support with Land Registry searches and other searches as required.
* Ensure billing takes place promptly and outstanding balances are collected.
* Use the correct Practice procedures and systems to manage cases effectively.
* Enhance the firm's client base by effective liaison with existing clients.
* Identify opportunities to cross-sell services.
* Manage own work allocation, productivity, and quality of work under supervision.
Personal Qualities
Managing Yourself
* Self-motivated and responsible for organising activities to meet targets and quality standards.
* Effective in demanding circumstances.
* Good time management with a flexible approach to work.
* Persistent and committed to completing tasks.
* Attention to detail and quality of work.
* Commitment to improving working practices.
Working with People
* Ability to build and maintain working relationships.
* Operate effectively as part of a team.
* Willing to help colleagues to ensure company success.
Problem Solving
* Sound judgement and good decision making.
* Able to identify problems and develop solutions.
* Knows when to seek guidance.
* Ensures information is accurate and complete.
* Looks for new solutions to problems.
Communication Skills
* Express oneself clearly both orally and in writing.
* Willing to ask questions and listen to others.
* Good client handling skills.
Experience Required
Essential
* Practical experience of working in a legal office environment.
* Experience in office administration.
* Experience handling client enquiries.
* Computer literate with good keyboard skills.
* Practical experience of property transactional work.
For a confidential discussion please contact Daniel Mason at our head offices.
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