Security Cleared SC Contract
As a CA SME, you will leverage your expertise in CA Technologies' solutions to provide specialized knowledge, technical guidance, and support for the deployment, configuration, and maintenance of enterprise-scale CA products.
This role will require you to serve as a trusted advisor, working closely with internal teams and clients to ensure the successful integration of CA solutions into the IT landscape.Key Responsibilities:Product Expertise: Serve as the primary technical expert for CA Technologies solutions, including CA Automic, CA APM, CA PAM, CA Service Desk, and other CA products.Implementation & Configuration: Lead and manage the implementation, configuration, and optimization of CA solutions to meet client and business needs.Troubleshooting & Support: Provide expert-level troubleshooting and problem resolution for CA-related issues across various environments. Address escalations and ensure the smooth operation of CA tools.System Integration: Design and implement integrations between CA products and other enterprise systems (eg, monitoring, service management, and automation platforms).Automation & Optimization: Develop automation scripts and workflows to streamline processes and improve the efficiency of CA solutions.Security & Compliance: Ensure CA products comply with security standards, policies, and best practices, including access management and audit logging.Collaboration: Work closely with cross-fun...