An exciting opportunity has arisen for a Treatment Co-ordinator to join this growing private health care company who are based in Pangbourne. The role will involve speaking to potential customers to explain the treatments on offer as well as providing a five-star service which will enhance the customers' overall experience.
Job Type: Permanent position
Location: Pangbourne, office based
Salary: (depending on experience)
Working Hours: Monday - Thursday 8am - 5.15pm / Friday 8am - 4pm
As the Treatment Co-ordinator, you will be responsible for:
* Responding to emails sent by customers in a timely manner
* First point of contact for new customers
* Arranging consultations for customers as soon as possible
* Explaining different treatments on offer to customers
* Showing previous work to help patients understand treatments
* Booking paid consultations for customers
* Digital photography
* Explaining treatment consent forms and arranging finance options
* Understanding and reporting on the sales pipeline
* Follow up calls to customers to gain feedback
* Manage outstanding treatment plans and remove barriers in order to achieve fulfilment targets
* Monitoring front of house systems to ensure five-star service is delivered
The successful candidate will have the following related skills / experience:...