Job summary
Please note that this is a secondment opportunity.
The NHS has embarked upon an ambitious digital modernisation strategy with a key objective to enable information to flow between care providers within and beyond organisational boundaries, and between care providers and patients to achieve a safe, convenient and personalised health and care service.
The digital programme underpinned by Information Technology through the introduction of new, or the development of existing, IM&T solutions/systems, aims to delivering national digital initiatives which will improve access to self-help diagnosis information and clinical pathway direction to appropriate services. This will enable clinicians to better utilise their time in their application of patient care and to empower patients in their own healthcare management.
The purpose of this role is to drive an engagement programme primarily with our hospitals and general practises but then widening to social care and third sector organisations over time. This is an exciting opportunity for an experienced change manager
Main duties of the job
The post holder will lead and facilitate all matters relating to engagement, business change and benefits as part of project implementation. Key to this will be to gain buy in from organisations, clinical groups, clinical services and patients through evidence-based learning and models of change developed from pilots of a digital solution which can be shared through facilitated events and change meetings. This role will focus on the national Connecting Care Records Programme implementation across West Yorkshire ICB to meet national targets and priorities overseen and by the Digital Project Manager.
The post holder will work with suppliers and with various leads, from within WY ICB and other areas of the health and care sector, identifying the impact of the change and developing appropriate working practices, for new or optimised systems and work with staff to ensure benefits management processes have been adopted and embedded within their service.
The post holder will work collaboratively across a complex r
About us
West Yorkshire Health and Care Partnership has a diverse population, with different health and social care needs. We believe that for the majority of services, these needs are best met on a local level through closer partnership working. The local NHS, councils and partners in West Yorkshire are working together through a Health and Care Partnership and are looking to recruit a Business Change Manager to support the delivery of our shared care record vision for the region. This role will be crucial in supporting the engagement and delivery of a shared care record across our partner organisations.
Job description
Job responsibilities
The post holder will lead and facilitate all matters relating to engagement, business change & benefits as part of project implementation. Key to this will be to gain buy in from organisations, clinical groups, clinical services and patients through evidence-based learning and models of change which will be gleaned from pilots or early implementers of a digital solution which can be shared through facilitated events and change meetings.
The post holder will work with suppliers and with various leads, from within WY ICB and other areas of the health and care sector, identifying the impact of the change and developing appropriate working practices, for new or optimised systems and work with staff to ensure benefits management processes have been adopted and embedded within their service.
The post holder will work collaboratively across a complex range of organisations, as required by the individual projects. Working in this way requires the ability to adapt and be sensitive to each individual organisations n
Person Specification
Experience
Essential
1. Experience of working in a project focused environment
2. Experience of working independently and in a team orientated collaborative environment
3. Project management experience
4. Experience of budget management and forecasting or familiarity with project budget management and processes
5. Experience of managing people within a project management (matrix) structure
6. Experience of using Microsoft Office IT packages such as Word, Excel, PowerPoint, Project, Visio
7. Experience of facilitating meetings/events
8. Experience of writing reports following a standard format or process
Qualifications
Essential
9. Masters Level Qualification
10. Project Management qualification
11. Training on use of project management techniques
Desirable
12. Change management qualification
13. Process redesign qualification
Skills & Behaviours
Essential
14. Ability to work under pressure to meet the requirements of conflicting deadlines and targets
15. Flexible, well organised and self-motivated
16. Ability to plan and implement new ways of working
17. Excellent problem-solving skills
18. Ability to work with staff at all levels both internally and externally
19. Passionate about service improvement and the benefits this can deliver to patient care
20. Understanding of broad NHS and social care roles and responsibilities, structures and processes
21. Excellent presentation skills
22. A strong commitment to patient care and quality services, improving outcomes, tackling health inequalities, and delivering the best value for money for the taxpayer
23. High level of emotional intelligence
24. Highly resilient with the ability to cope under pressure
25. Team player committed to open collegiate relationships and corporate effectiveness.
26. Integrity and ability to engender trust and respect from colleagues at all levels.
27. Committed to upholding, the NHS principles and values as set out in the NHS Constitution
28. Demonstrates a commitment to upholding The Nolan Principles of Public Life along with an ability to reflect them in his/her leadership role and the culture of the ICB