The role of Regional Contract Director is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.
Main duties of the job
The Regional Contract Director will effectively lead and manage as the Contract Manager for our Eastern Contracts acting as the primary point of contact for our commissioners and our SARCs, ensuring compliance with contractual performance targets along with the operational delivery of these services and providing direction and leadership.
About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.
Job responsibilities
This role is full-time, 40 hours per week, primarily Monday - Friday 9am-5pm but as and when business needs.
Locations:
* Bedfordshire
* Hertfordshire
* Cambridgeshire
* Norfolk
Salary: £52,000 - £56,200 per annum, depending on experience and is based on Full Time hours.
Key Responsibilities:
Commissioner/Contract Management
* Accountable for the successful delivery of the Eastern region contracts to include overall financial performance, commissioner satisfaction, service model provision, team leadership, delivery of KPIs, adherence to quality standards, and continuous improvement.
* Identify new opportunities for Mountain within their region and foster good relationships with our commissioners and partner agencies.
* Accountable for ensuring that the end-to-end patient journey through our service is as good as it can possibly be.
* To oversee the delivery of the clinical elements of SARC healthcare provision as set out in the Contracts.
Clinical
* Be accountable for ensuring that our forensic service conforms to all relevant quality standards (CQC, UKAS, Mountain etc).
* Be accountable for ensuring that safeguarding is embedded throughout their service.
Multi Agency Working
* Lead on regional operational groups and engage with local safeguarding boards.
Governance & Quality
* Accountable for ensuring the QMS is up to date and fit for purpose, including risk registers and action plans.
* Accountable for ensuring that investigations of serious incidents and complaints are properly completed and closed.
Leadership
* Have leadership responsibility for all the staff in the region, including performance management and staff satisfaction.
* Promote a positive culture within their region - promoting Mountain values and behaviours.
Training and Personal Development
* Attend supervision for themselves and carry out supervision for their direct reports.
* Ensure that all the required activities for revalidation are successfully completed (if applicable).
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Person Specification
Qualifications
* Previous Management and Leadership Experience.
* Qualified Registered Nurse (NMC) with a minimum of 3 years post qualification.
Experience
* Working with vulnerable people.
* Excellent communication skills and styles.
* Experience in managing contracts and teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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