Job Details:
Job Title: Property Executive
Contract duration: 3 months initial contract
Work mode: On-site (5 days a week)
Pay rate: PAYE
Job Description:
* Creates reports to help in identifying deliver sales and service driving initiatives with Retailers and Tenants and support in making improvements in passenger experience. Some knowledge of the product range for each Retailer needed, making sure business partners are compliant on a day-to-day basis with range and general standards.
* Identify and incorporate new opportunities, operational activities and work streams that maximise sales and service opportunities. Continually improve the operational excellence and service standards of our business partners to deliver excellent passenger experience in line with all Initiatives.
* Focuses on compliance with company Security, Fire and Health & Safety compliance policies, ensuring safe working practices to minimise risk to self, work colleagues and customers. In particular focus on Property tenants' safety. Produce preventative maintenance life safety asset reports and dashboard, ensuring Property buildings are compliant with statutory obligations.
* Manages day to day logistics operations to support Retail and Property in managing Back of House operations, including working with the HCC Supplier to ensure deliveries are optimised and managed in a timely way, which doesn't negatively impact Fire and H&S policies.
* Crisis management: Actively participates in crisis management and assists in co-ordinating contingency planning as required, maintaining service levels during crisis situations.
* Ensure Business Partners support the delivery of environmental and sustainability standards as relevant to their brand, following any guidelines issued to them by Heathrow.
* Ensure communications and understanding of changes to HAL process and policies and assist with operationally setting up new business partners at Heathrow, acting as a conduit for all operational queries such as recruitment, ID process, stock management and deliveries.
* Coordinate the reporting of Property and Retail close calls using Safety reporting systems.
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