Senior General Manager – Competitive Socialising
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Salary: £55,000 - £65,000
Location Near Lakeside Essex
I am currently working with a great Leisure venue who are seeking an experienced and dynamic Senior General Manager to support the GM in leading our popular leisure venue. This role is ideal for a seasoned professional with a strong background in operational management, sales, and guest experience.
Key Responsibilities
Oversee all aspects of venue operations, ensuring seamless functioning from open to close
Implement strategic initiatives to enhance guest experience and operational efficiency
Drive financial performance by managing budgets, P&Ls, and identifying cost-saving opportunities
Develop and execute innovative revenue-driving strategies across all operational departments
Manage high-profile client relationships and ensure all contractual obligations are met
Lead the sales team in handling inquiries, preparing proposals, and securing bookings
Actively promote services to local businesses and explore new sales opportunities
Inspire and motivate a high-performing team, fostering a culture of excellence
Provide guidance, facilitate training, and develop staff to elevate operational and service standards
Ensure proper staffing levels and labor cost control while maintaining service quality
Curate and oversee social media content in line with company standards
Build and maintain strong relationships with the local community and businesses
Qualifications and Experience
Minimum 5 years of senior management experience in a high-end leisure or hospitality environment
Proven track record in driving sales growth and enhancing customer experience
Strong financial acumen with experience in budgeting and P&L management
Excellent leadership skills with the ability to inspire and develop teams
Outstanding communication and interpersonal skills
Ability to thrive in a fast-paced, dynamic environment
Schedule
Flexible schedule including weekends and weekdays
Mix of 10-hour and 8-hour shifts to ensure comprehensive operational coverage
This role offers an exciting opportunity for a seasoned professional to make a significant impact on the venue's success through strategic leadership, sales growth, and exceptional guest experiences.
For more information on this and similar Leisure opportunities contact or call.
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