A growing furniture company based in Tottenham, North London is looking for an enthusiastic and proactive Sales and Customer Service Administrator to join their team. This is a full time, office-based position, Monday to Friday. Previous customer service and administration experience in an office environment is essential. Main responsibilities: - Process customer orders and respond to enquiries by phone and email - Maintain professional and positive relationships with clients - Develop a good working knowledge of company products to support customers with their orders - Use a variety of software packages including MS Word, Excel and Quickbooks to produce correspondence and documents and maintain records, spreadsheets and databases - Maintain the company website, writing descriptions for the products and ensuring it is up to date and accurate Skills: - Customer service and administration experience in an office environment - Excellent verbal and written communication skills - Ability to develop personable and professional relationships with a wide range of people inside and outside the Company - Strong computer skills, fully conversant with all relevant software applications (MS Office Word & Excel, Outlook etc.) - Self-motivated and able to work independently, demonstrating initiative and common sense - A flexible approach to duties and a keen 'can do’ attitude Benefits include: 28 days holiday entitlement plus extra for office closures Pension scheme On-site parking Birthday bonus If this job sounds of interest to you and you have the skills and experience described above please apply today