Exciting Opportunity: Contracts and Delivery Lead at B&D Reside
Are you ready to make a significant impact in property management? B&D Reside is on the lookout for an experienced and passionate Contracts and Delivery Lead to join our hybrid team in Barking. With a competitive salary of £60,000 - £72,000 p.a., this is a fantastic opportunity to drive high-quality repairs, voids, and planned improvement services for our residents.
About the Role
As the Contracts and Delivery Lead, you will be the driving force behind our commitment to delivering exceptional service. You'll be responsible for:
1. Mobilising Contractors: Effectively managing the mobilization of new contractors through all phases, ensuring compliance with contract specifications and legal requirements.
2. Performance Management: Establishing a robust contractor and performance management framework to monitor service delivery against key performance indicators (KPIs).
3. Policy Development: Creating and implementing policies and procedures for repairs, voids, and planned improvements, ensuring all activities meet legal and regulatory landlord responsibilities.
4. Quality Assurance: Ensuring that the quality standards and outcomes for works and design are met, fostering a culture of excellence.
5. Customer Engagement: Developing customer...