Job Description ICT Engineering Apprentice
Location: Camberley, Surrey, United Kingdom (On-site)
Job Info
* Job Identification: 1183
* Posting Date: 02/07/2025, 03:49 PM
* Apply Before: 03/06/2025, 03:49 PM
* Job Schedule: Full time
* Driving Required: Yes
Qualifications: Level 3, Information Communications Technician
Starting Salary: £17,500
When you join one of Telent’s Apprenticeship Programmes, you will be working as part of a company that affects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialties, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop, and learn from professionals whilst building your career with Telent and gaining industry-leading qualifications.
What you’ll do:
* Learn how networks are built and operated in technical detail.
* Perform quarantine, goods in, and FAT tests across a variety of vendor networking equipment.
* Focus on activities performed by the Network Services Network Operations Centre (NOC).
* Understand all OSS platforms used by the NOC.
* Understand all services provided on the Telent Cloud Services Platform including PaaS, IaaS & BaaS.
* Understand the difference between managed and unmanaged services.
* Build out basic troubleshooting processes for the Telent Cloud Services Platform.
* Adhere to GDPR policy around sensitive data held on devices or central shares.
* Handle and protect Telent information and report security incidents as defined in the Information Security Policy.
* Attend customer premises with senior engineers for installation and commissioning work and faults.
* Attend technical workshops.
Who you are & what to prepare for:
* No prior experience required; full training will be provided.
* Knowledge and interest in ICT, Networks, Cloud, and IT infrastructure.
* Ownership of tasks and personal development is essential.
* Client and customer service skills are critical.
* Effective communication skills, both written and verbal, are necessary.
The requirements:
* Minimum of 5 GCSEs Grade 4 or higher (or equivalent qualification), including Maths, English, and a Science or IT based subject.
* Desirable to have additional A-levels or an equivalent qualification in a related subject.
* Must be eligible to work in the UK.
* Must be over the age of 18 by September 2025.
* Able to pass full Security Clearance vetting for access to secure information.
Programme Specifics:
* This apprenticeship is typically 24 months in duration.
* Starting salary of £17,500 which will increase throughout the duration of the programme.
* The qualification you gain will be a Level 3 Information Communications Technician.
* Our chosen training provider, Bragd, will support you in obtaining your qualification.
* Predominantly office based at our Camberley site with visits to other sites.
* On completion of your apprenticeship, we hope to offer you a full-time position with Telent.
What we offer:
* 34 days holiday, including public holidays, plus the option to buy or sell five days each year.
* Company pension scheme.
* A range of family-friendly policies.
* Occupational health support and wellbeing portal.
* Discounts on cinema, restaurants, and shopping with the Telent Reward scheme.
About Telent:
Telent is a leading technology company and specialist in the design, build, support, and maintenance of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.
We are guided by our values and behaviours:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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