REED are recruiting a Credit Controller on behalf of a family owned Poole based business, specialising in product delivery to a variety of sector industries.
You will join a supportive finance team, working with a portfolio of customers to ensure that accounts are kept within contracted limits. Please see details below:
Credit Controller
Full Time (8am - 5pm)
Poole, Parking available
Benefits:
* Additional leave
* Company events
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* Onsite parking
* Profit sharing
* Referral programme
* Sick pay
Key Responsibilities:
* Act as a main point of contact for customer account queries.
* Hold weekly meetings with each of the sales division to escalate key issues and agree on ways forward.
* Provide cover within the finance team as and when needed.
* Manage customer portals and integration (EDI), and perform account reconciliations.
* Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits.
* Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure.
* Resolve invoice and payment queries promptly and efficiently.
* Produce and distribute customer statements of account and overdue/reminder letters.
* Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.
* Proactively manage new accounts and high value invoices.
* Build effective relationships and rapport with customers and internal contacts.
* Provide exceptional customer service.
* Adhere to strict process and procedures.
* Escalate significant issues/concerns to management.
* Handle month end consolidated invoicing.
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