Join Restaurant Associates, a dynamic division of Compass Group, the world's leading catering company. We create unforgettable experiences in food, drink, and hospitality at some of the most iconic venues worldwide.
Nestled within 82 acres of stunning parkland, the historic Mansion House at Edinburgh Zoo is a breathtaking setting for conferences, business meetings, weddings, and special events. Open 364 days a year, we pride ourselves on delivering exceptional service in a unique and elegant environment.
We’re seeking a Casual Hospitality & Events Supervisor with a strong background in hospitality and event management. The ideal candidate will be highly organised, adaptable, and passionate about delivering outstanding food and service while overseeing and executing high-quality events.
If you thrive in a fast-paced, customer-focused environment and are eager to grow your career with a company that values its people and celebrates individuality, we’d love to hear from you!
Your key responsibilities will include:
Serving customers, ensuring they receive an easy and seamless personalised experience
Supervising our teams to ensure we continue to deliver impeccable food and customer service
Communicating regularly with your line manager to monitor KPIs and targets
Representing Compass Group UK&I and maintaining a positive brand image
Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
Supporting and training our teams, leading from the front to make sure everyone can excel in their role
Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our ideal Hospitality Supervisor will:
Have previous supervisor experience in Events
Have a customer-centred focus
Be passionate about great-tasting food and exceptional customer service
Have experience managing teams in a similar role
Have excellent communication and organisational skills
Be an ambitious and motivated individual who is always looking to upskill