Do you thrive in a supportive environment that values your growth? Are you passionate about making a difference to children, young people, and their families?
TheNHS Hampshire and Isle of Wight is seeking ambitious individuals to join our All Age Continuing Care team! We offer a dynamic role with the flexibility of hybrid working, allowing you to work from our office and at home.
This post is for the role working with the Childrens and Young People Team supporting CYP and their families across Hampshire.
What you'll love about this role:
Make a Real Impact:Support individuals across all ages who require continuing care, ensuring they receive the best possible support.
Hybrid Working:Experience the best of both worlds withaflexibility to work from an office base and at home.
Continuous Learning:Develop your skills and knowledge with extensive training opportunities and clear career development pathways.
Supportive Team:Become part of a collaborative and encouraging team dedicated to providing exceptional care.
This role is perfect for you if:
You're passionate about health and social care.
You possess excellent communication and interpersonal skills.
You're a team player with a strong work ethic.
You're eager to learn and grow in your career.
Main duties of the job
Please see the detailed job description and person specification for further details on the duties and responsibilities of the role.
Duties vary from team to team but mayinclude the following:
* Provision of non-clinical support to the assessment, review and case management processes for NHS All Age Continuing Care (Children and Young People)
* Responsible for supporting Senior Nurse Assessor/Practitioners (Band 6) and/or Nurse Assessor/Practitioners (Band 5) in their roles
* Pre-population of Decision-Support Tool information under the supervision of Senior Nurse Assessor/Practitioners (Band 6) and/or Nurse Assessor/Practitioners (Band 5)
* Preparation of Funding Request Forms under delegated authority
* Completion of non-clinical case management tasks on behalf of Senior Nurse Assessor/Practitioners (Band 6) and/or Nurse Assessor/Practitioners (Band 5); for example (but not limited to) liaising with patients/families, conducting reconciliation of 1:1 provision, liaising with care agencies around staffing and shift fill, supporting completion of care and support plans and Personal Health Budgets, monitoring Extra Contractual Referrals, conducting customer service/package of care follow-up enquiries
* Responsible for updating the care management systems with appropriate documentation
* To deliver work in a timely manner ensuring adherence to National Framework timescales
About us
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.
We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services which are on offer to staff:
27 days paid minimum holiday and bank holiday entitlement
Sick pay policy
Occupational health services including staff counselling services
Flexible working and family friendly policies
Flexible retirement and retirement vouchers
Successful candidates will be subject to a six-month probationary period.
Job responsibilities
All Age Continuing Care covers, Continuing Healthcare and NHS-funded Nursing Care as astatutory duty of the Integrated Care Board for individuals with a primary health need,including Mental Health, Learning Disabilities, Physical Disability, and Fast Track.All Age Continuing Care also has Integrated Care Board duties to children and young people(Childrens Continuing Care), joint packages of health and social care (where an individual isnot eligible for Continuing Healthcare but specific needs have been identified through theDecision Support Tool that are beyond the powers of the local authority to meet on its own),personal health budgets, stand-alone health needs, s117 of the Mental Health Act andSpecialist Rehabilitation (Acquired Brain Injury) .All Age Continuing Care delivers the patient specific Learning Disabilities and AutismProgramme Integrated Care Board responsibilities.In some areas positions will be within an integrated role with duties across IntegratedCommissiong or Local Authorities.
Person Specification
Knowledge, Training and Experience
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Knowledge of NHS Continuing Health Care and Funded Nursing Care guidance/policies and other legal frameworks as required (Children and Complex Care, s117 Aftercare, Mental Health Act, Mental Capacity Act)
* Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
* Working knowledge of IT systems.
* Experience of the application of the Confidentiality and Data Protection Act.
Communication and Relationship Skills
* Clear communicator with excellent telephone, writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
* Ability to work under pressure in a busy working environment and able to multi-task
* Good interpersonal skills with the ability to deal sensitively with patients and their families/representatives.
* Effective team working.
* Ability to pull together comprehensive draft reports under supervision, and data and letters.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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