Pay rate: £Please ask for more information
Security Clearance: DBS
PERMANENT ROLE!
Location: Trowbridge, Wiltshire (working arrangements TBC)
Minimum Requirements
* Degree in relevant profession, or equivalent experience/skills Licence / certificate / qualification required for the role
* ITQ 2 or equivalent ICT skills and abilities, demonstrating significant experience in IT systems.
* Level 4 in management or equivalent experience
* Experience of managing, motivating and developing a diverse team of staff
* Experience of managing staffing budgets
* Significant relevant professional experience post qualification in a similar work environment.
* Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation and a good understanding of emerging developments in the area of specialism.
* Excellent ICT skills including use of Microsoft applications and specialist systems
* Excellent organisational skills and the ability to prioritise workloads of a team to achieve deadlines
* Thorough knowledge of other areas of the authority relevant to the service.
* Ability to interpret and analyse statistical and numerical data, drawing conclusions from the data to inform decision making.
* Experience of defining and developing systems, policies, procedures and / or practices.
* Experienced project manager with a good understanding of project management methodologies and systems.
* Excellent time management skills to manage a complex workload prioritise and set deadlines.
* Transformation management skills to advise on process flow, removal of waste and duplication within and across service areas.
* Ability to produce business focussed, user friendly reports, policy and project documents where appropriate.
* Authority and credibility to build relationships and engage successfully with colleagues, customers and partners
Specific Duties and Responsibilities
* Line management of the benefits team, including supervision, appraisal, training, performance targets, discipline and recruitment.
* Support the benefits team in increasing their own personal knowledge and understanding of the rules of the scheme, as well as wider pension related legislation and guidance.
* To act as the escalation point for complex benefits queries and to investigate these cases and respond appropriately, mindful of any sensitivities surrounded them.
* To interpret the provisions and implement changes in the Local Government Pension Scheme, compensation regulations and overriding pensions and related legislation.
* To resolve complex benefit queries regarding the regulations and internal procedures and to take appropriate action. Analyse complex problems or risks and take informed decisions or make appropriate recommendations to the Head of Pensions Administration and Relations.
* To provide one-to-one assistance to individual scheme members or their personal representatives in relation to complex or sensitive pension related matters
Seniority Level
Mid-Senior level
Employment Type
Contract
Industries
Government Relations Services
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