Management - Store (Retail & Consumer Products)
At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.
As Depot Manager, you will oversee the smooth operation of the depot, ensuring you and your team provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.
About the role:
* Leading a small team to deliver outstanding customer service
* Rostering of casual team members
* Sorting recyclable items into their correct categories
* Ensure customers are welcomed and assisted with their recycling products to inspire return customers
* Manage future casual recruitment for your depot with the assistance of HR
* Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
* Continuously looking for opportunities to improve efficiency and increase customer satisfaction
* Ensure that staff have the skills and training to work safely and efficiently
About you:
* Previous experience leading a small or medium-sized team
* Previous Retail, Hospitality, Warehouse, or Customer Related field experience would be highly desirable
* Moderate level of fitness required. The role requires active engagement with customers and the completion of manual handling tasks
* Forklift license (LF) would be highly desirable
* You have a great 'can do' attitude with customer service at the forefront of all interactions
Why us?
* Competitive salary + Performance incentives on offer!
* Full-time Permanent role
* Access to discounts at over 500 retailers across Australia to enhance your lifestyle and well-being
* Training development to upskill to get your forklift license (if you don't have one)
* Multiple career paths and advancement opportunities
* Access to our Employee Assistance Program (EAP)
* Novated car leasing
* PPE provided
* The opportunity to work towards our vision of creating a wasteless society
* On-site or Street Parking available
This is an exciting opportunity for you to develop your career with a fast-growing recycling and resource recovery business that’s genuinely making a positive impact on our environment and local communities.
If you think you would be a great fit for this role, click apply now!
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have experience preparing work rosters?
* Do you have customer service experience?
* What's your expected annual base salary?
* Are you willing to undergo pre-employment drug and alcohol screening?
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