Tu Pack is a growing 3PL business, fulfilling orders for high-end fashion brands across the UK and around the world.
* There is a full-time, permanent position available upon successful completion of the apprenticeship.
We are looking for an apprentice to join our two-man, in-house Tech Team, to support the BAU tech requirements for our 30+ clients and to deliver the future strategy around AI and automation.
Role Overview: The Digital Support Apprentice will assist the Tech and Innovations Team in various ways - from working on data handling to troubleshooting hardware. This role is well-suited for someone with an interest in building technical skills while working in a fast-paced logistics atmosphere.
Key Responsibilities
1. Data Work:
o Data cleaning and modulation to produce usable and realistic datasets.
o Support data analysis projects to improve decision-making.
2. Excel Skills:
o Advanced functions in Excel for data manipulation and presentation.
o Maintaining spreadsheets for performance tracking and reporting.
3. Technical Support:
o Diagnosing and fixing hardware issues specific to our organisation.
o First-line support for all tech issues, with escalation when required.
4. Tech Stack Improvement:
o Working with teams to review and enhance current tools and software for efficiency.
o Recommendations on speed and enhancements for the existing tech stack.
o Administering and optimizing Google Workspace, ensuring seamless collaboration, security, and efficient user management.
5. Scripts and Coding:
o Occasionally aid in supporting scripting or programming projects to solve specific problems or create small tools.
o Learn and apply coding skills relevant to the role, under guidance from the team.
Full training will be given to complete the above duties to the best of your ability. Tu Pack and Boom will provide support to guide you through your apprenticeship studies.
Monday - Friday 9 am - 5 pm
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