Job Tite: IT Business Analyst
Location: Brentford (2 days a week in office)
Salary: £50,000 - £60,000
Job Type: Full-time, Permanent
Join a leading luxury travel company specialising in providing unforgettable villa holidays across Europe. As they embark on an exciting digital transformation, they're looking for an experienced IT Business Analyst to play a pivotal role in ensuring they remain a market leader in the luxury travel industry.
Key Responsibilities:
* Be the face of the technical team, clearly communicating complex requirements to non-technical stakeholders.
* Collaborate with key business stakeholders to understand their needs and translate them into actionable technical requirements.
* Work closely with Software Engineers and QA Engineers to ensure successful project delivery.
* Lead the implementation and ongoing support of CRM systems (Salesforce or HubSpot).
* Provide troubleshooting and support for CRM-related issues to ensure smooth day-to-day operations.
Experience Required:
* Strong understanding of the full Software Development Lifecycle (SDLC).
* Hands-on experience with CRM systems, specifically Salesforce or HubSpot.
* Familiarity with SQL databases and their use in business analysis.
* Proven ability to manage and support CRM implementations.
Why Join Us?
This is an exciting time to join the team as they undergo a major digital transformation. You'll be at the heart of helping the business optimize its systems and processes to continue delivering a world-class experience for its customers.
Benefits:
* Competitive salary of £50,000 - £60,000.
* Flexible working arrangements: 2 days a week in their South West London office.
* Opportunity to work within a dynamic and fast-growing industry leader.
How to Apply:
If you're a passionate IT Business Analyst with the relevant experience, we'd love to hear from you. Apply now to be a key part of their journey