Foster Parent Pay Officer - Part Time, Bromsgrove
Client: Polaris Community
Location: Bromsgrove, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 70dbe2eef5e9
Job Views: 4
Posted: 30.03.2025
Expiry Date: 14.05.2025
Job Description
POLARIS COMMUNITY
Foster Parent Pay Officer - Part Time
Location: Office Based - Bromsgrove Head Office
Benefits: 30 days Annual Leave (rising to 35 days with length of service) pro rata + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & Free Parking
About Us: We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures.
The role reports to the Foster Parent Pay Manager and will be required to provide assistance to all foster parents by delivering an efficient, courteous and professional service when processing foster parent expenses and variable payments as well as reviewing foster parent payments against existing protocols and Local Authority frameworks.
The scope of the role includes:
* Processing and updating expense and variable pay claims to ensure a smooth foster parent pay process
* Reviewing all types of foster parent payments against existing protocols and Local Authority frameworks
* Ensuring incoming claims are correctly authorised for payment
* Querying claims with colleagues where required
* Identifying rechargeable payments in line with company procedures
* Ensuring all rechargeable expense claims have the appropriate authorisation from the Local Authority
* Raising all credit slips for rechargeable expenses for the Credit Control Team
* Collating any incidents of incorrect / inaccurate recordings
* Providing feedback on foster parent payments to regions
* Dealing with enquiries from foster parents and regional offices in a polite and professional manner, in both verbal and written form, as required
* Supporting maintenance of good business relationships with Local Authorities
* Maintaining good relationships with other Polaris colleagues nationally.
* Assisting in preparation, and checking of annual foster parent statements
* Undertaking tasks assigned by the Foster Parent Pay Manager and/or Finance Director
* Striving for improvement and increased efficiency.
* Upholding the positive professional image of Polaris.
* Maintaining strict confidentiality in relation to the work undertaken.
* Attending and participating in team meetings, briefings, training courses, supervision sessions, punctually and well prepared, as appropriate and when required
Additional Duties:
* Undertaking other duties as required to ensure the effective and efficient operation of Polaris
* Undergoing training and development deemed necessary for the post
* Ensuring Health and Safety is observed in the course of employment.
* Complying with Equal Opportunities Policy and Procedure in all employment practices
* Adhering to the no smoking policy in place
* Demonstrating that the Company Values are at the centre of all actions
* Reaching a minimum basic standard of I.T. competence to effectively use Company electronic systems
* Ensuring compliance with safeguarding procedures, keeping the relevant Senior Manager informed of work in progress and immediately reporting any child protection matter or serious complaint.
For more information about the role, please contact Rachael Jenkins, Foster Parent Pay Manager on 01527 556480.
To be considered for this position, please apply.
Polaris is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.
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