Job summary Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Main duties of the job Primary Care Manager will carry out operational duties managing the commissioning and assurance of Pharmacy and Optometry services across the North East and North Cumbria. Key role in NENC Primary Care team. Will work in partnership with a range of internal and external stakeholders (Local Representative Committees, HWB's) in delivering high quality services for the local populations. Will operationally deliver a comprehensive assurance system, contract managing providers and assuring provision. About us Our Integrated Care Board (ICB) is the largest in the country. The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities. With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers. The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities. Date posted 03 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Per annum Contract Permanent Working pattern Full-time Reference number 134-6904221PM Job locations Pemberton House Colima Avenue Sunderland Enterprise SR5 3XB Job description Job responsibilities Project Management; Contribute to performance improvement, taking a lead for identified areas. Provide coordination of and participate in relevant working groups and provide project advice, expertise and support where requested. Provide relevant and timely specialist advice and guidance on own portfolio. Work with members of the Team to investigate the causes of any variance from plan and proactively contribute to the implementation of solutions. Management of a risk and issues tracking mechanism and the resolution and escalation processes. People Management Manage staff, undertaking appraisals, and managing any employee relations issues. Information Management Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes. Ensure timely and accurate detailed information analysis and reporting to management on agreed areas of work. Planning and Organisation Contribute to the strategic planning of team projects, identifying interdependencies, and potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Contribute to short, medium and long-term business plans. Policy and Service Development Develop policies and procedures in own work function with an impact on the wider organisation, as required. Contribute to the development of an integrated approach to service management. Job description Job responsibilities Project Management; Contribute to performance improvement, taking a lead for identified areas. Provide coordination of and participate in relevant working groups and provide project advice, expertise and support where requested. Provide relevant and timely specialist advice and guidance on own portfolio. Work with members of the Team to investigate the causes of any variance from plan and proactively contribute to the implementation of solutions. Management of a risk and issues tracking mechanism and the resolution and escalation processes. People Management Manage staff, undertaking appraisals, and managing any employee relations issues. Information Management Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes. Ensure timely and accurate detailed information analysis and reporting to management on agreed areas of work. Planning and Organisation Contribute to the strategic planning of team projects, identifying interdependencies, and potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Contribute to short, medium and long-term business plans. Policy and Service Development Develop policies and procedures in own work function with an impact on the wider organisation, as required. Contribute to the development of an integrated approach to service management. Person Specification Qualifications Essential Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. Further training or significant experience in project management, financial management or supporting change management processes. Evidence of continued professional development. Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement. Desirable Understanding of the public sector. Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project. Experience Essential Experience of managing a team. Demonstrable specialist knowledge in a relevant discipline Significant experience of successfully operating in a politically sensitive environment. Demonstrated experience of co-ordinating projects in complex and challenging environments. Experience of managing risks and reporting. Experience of drafting briefing papers and correspondence at senior management team level. Experience of setting up and implementing internal processes and procedures. Experience of setting up and implementing internal processes and procedures. Person Specification Qualifications Essential Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. Further training or significant experience in project management, financial management or supporting change management processes. Evidence of continued professional development. Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement. Desirable Understanding of the public sector. Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project. Experience Essential Experience of managing a team. Demonstrable specialist knowledge in a relevant discipline Significant experience of successfully operating in a politically sensitive environment. Demonstrated experience of co-ordinating projects in complex and challenging environments. Experience of managing risks and reporting. Experience of drafting briefing papers and correspondence at senior management team level. Experience of setting up and implementing internal processes and procedures. Experience of setting up and implementing internal processes and procedures. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North East & North Cumbria ICB Address Pemberton House Colima Avenue Sunderland Enterprise SR5 3XB Employer's website https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)