Job Description
Account Manager - Packaging\n\nLocation: Manchester\n\nSalary: DOE\n\nCompany: A leading packaging and branding design agency.\n\nRole: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.\n\n * Ensuring a first-class service is consistently provided with professionalism and enthusiasm.\n\n * To show responsibility for delivering the highest quality product and ensuring the most efficient solutions are consistently supplied to the client.\n\n * Responsible for gathering, managing and coordinating new and updated graphics & packaging projects for the client’s brand portfolio.\n\n * Manage and maintain project and job status trackers.\n\n * Communicate key milestones and critical path timelines where applicable to all key stakeholders.\n\n * Escalate as appropriate any risks to critical path timelines.\n\n * Collate ‘accurate’ briefs and submit them to production departments.\n\n * Collate amends and brief to production departments.\n\n * Co-ordinate and lead pre-artwork meetings with the support of the Technical Manager where appropriate.\n\n * To advise on print and technical feasibility on all assigned projects.\n\n * Co-ordinates press attendance where applicable.\n\n * To ensure the overall requirements of the client are clearly understood, and that appropriate actions are taken to deliver the highest levels of service possible.\n\n * To be responsible for obtaining approval of jobs from each relevant client department before release of fully approved files.\n\n * To build, maintain and develop effective & positive working relationships across the client, and print supply chain becoming a trusted advisor and enabling first class service.\n\nRequirements:\n\n * Packaging industry experience\n\n * Proven account / project management within an agency / design or packaging manufacturers\n\n * Technical knowledge or printing processes – print and packaging\n\n * Strong knowledge of FMCG print processes and packaging so as to understand the limitations and/or restrictions faced by designers.\n\n * Good understanding of design and artwork processes\n\n * Team collaboration skills\n\n * Ability to coach / mentor account execs\n\n * Excellent organizational and time management skills\n\n * Excellent communication skills – both verbal and written\n\n * Remains calm under pressure.\n\nApply:\n\nPlease email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.\n\nKey words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator