WELCOME to a world of endless possibilities within our dynamic company, where every door is an invitation to discover your fullest potential We are constantly working on BRINGING NEW WORLDS OF WORK TO LIFE A pply now, become part of our team and shape new worlds of work Main responsibilities: Deliver an excellent and consistent customer service experience via all channels, including telephone, email and face to face (internal colleagues) Ensure that all customer contacts are handled well, giving customers the best possible experience of our brand. Out bounding calls to existing customers with quotes to support their buying experience and convert into a sale. Liaising with internal departments as and when necessary eg. Accounts, Warehouse Actively help our customers to buy through cross and upsell opportunities. Continually and proactively develop your knowledge of all the company products Provide accurate information to customers as well as guidance, supporting them to make their product selections Ensure that information is accurately entered into our systems Remain compliant with all security and data protection legislation, best practice and internal guidelines Handle any customer issues of problems quickly, politely and professionally. Use sound judgement in making decisions to balance customer experience with profitability Interested? Then join our team and become part of TAKKT Group, a listed company We are the leading provider in B2B omnichannel commerce for business equipment and are looking for motivated individuals to shape the future of work with us. With our successful brands like BIGDUG, Gerdmans, Kaiserkraft, Ratioform and Runelandhs we work every day on innovative and sustainable solutions and products that make the workday of our customers, and our own, the best it can be. Apply now, become part of our team and shape new worlds of work