Are you a visionary leader with a passion for travel and tourism? Do you have the skills to develop unique and immersive tour experiences? Touraxis, a leading travel and tourism company, is seeking a dynamic Head of Product to lead our team for the Expat Explore team in London.
About The Role
Expat Explore is a key brand in the Touraxis stable. As the Head of Product, you will be responsible for managing the dynamic team of creatives responsible for designing, developing, and enhancing our tour offerings across key destinations. You will work closely with suppliers, travel partners, and internal teams to create innovative, high-quality, and market-leading travel experiences.
Key Responsibilities
1. Develop and refine Expat Explore's tour portfolio and optional excursions to meet evolving customer expectations and industry trends.
2. Monitor tour performance metrics and adjust offerings accordingly.
3. Lead and manage the product development team, driving creativity and excellence.
4. Research and develop new tour products based on market trends and customer demand.
5. Establish partnerships with local and international suppliers.
6. Ensure all tours meet quality, safety, and sustainability standards.
7. Oversee pricing strategies, profitability, and commercial performance.
8. Work with Procurement to set budgets for accommodation, meals, and activities.
9. Manage expenditure to ensure alignment with the company's profitability targets.
10. Collaborate with marketing, sales, and operations teams to maximize tour success.
11. Ensure seamless handover of new and optimized tours to Operations to minimize disruptions and ensure quality execution.
12. Monitor customer feedback and continuously refine offerings.
13. Lead, mentor, and develop the Product Team, ensuring high performance, engagement, and innovation.
14. Foster a culture of accountability, collaboration, and continuous improvement.
15. Set clear Key Performance Indicators for the team, ensuring progress is tracked and objectives are met.
About You
1. Proven experience in tour development, travel product management, or a similar role.
2. Strong leadership skills with the ability to inspire and manage a team.
3. A data-driven mindset and strongly developed commercial acumen.
4. Strong analytical skills (forecasting, pricing, cost management, demand trends).
5. Excellent negotiation and relationship-building skills.
6. A deep understanding of the global travel market and emerging trends.
7. Operational understanding (itinerary feasibility, supplier coordination).
8. Commercial acumen with experience in pricing and revenue management.
9. Passion for delivering outstanding customer experiences.
10. A customer-centric approach to product innovation.
Required Key Skills And Competencies
1. A minimum of 5 years of travel and tourism experience in product management, travel product development, pricing, or operations.
2. Proven ability to balance commercial targets with customer experience.
3. Strong experience with data analysis.
Why Join Us?
1. Work with a leading travel company known for innovation and excellence.
2. Opportunity to shape and influence our global tour portfolio.
3. Work with a team that is passionate about travel and tourism.
4. A vibrant and collaborative work environment in the heart of London.
5. Competitive salary and benefits package.
If you're ready to take your career to the next level, play a strategic part in our growth journey and a key role in shaping world-class travel experiences, we'd love to hear from you!
Apply now by sending your CV and cover letter to
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