Job Description
Role Overview
We are seeking a world-class Delivery Consultant to join our dynamic recruitment team. This pivotal role involves sourcing and engaging top-tier talent for our diverse range of clients, interfacing with hiring managers and internal talent teams to give an exceptional experience. The ideal candidate will possess a unique blend of creativity, enthusiasm, and professionalism, coupled with an unwavering commitment to identifying and attracting the best candidates in the market.
Your Characteristics and Skills
* Effective communication: Demonstrate a high level of reading & writing comprehension combined with active listening skills and strong verbal communication.
* Growth mindset and resilience: We want to elevate you, the support will be here, but the attitude comes from you.
* Adaptability: Comfort with both task-orientated and people-focused work.
* Customer-facing experience: exposure to serving people first. Going above and beyond to enhance the customer journey and ensure a trusting and personal experience is delivered.
* Education: Degree or equivalent/ higher education and/or evidence of a long-term commitment to extra-curricular activity and personal development.
* Familiarity with CRM/ATS & IT Competent: Understanding of customer foundational software, and how to populate for business use. IT skills to reflect the technology-based world we live in.
* Results-focused: You are driven to create solutions to challenges & opportunities, and work in line with Marsh Farmer’s commitment to customer/ client success and internal targets. Client, Candidate, Us… The goal is to deliver timely and sustainable results. We want everybody to win.
Your Contribution
Talent Sourcing:
* Utilise a variety of sourcing techniques including social media, job boards, networking events, and referrals to identify high-quality candidates through high quality and effective sourcing. Conduct thorough market research to understand industry trends and identify potential talent pools.
Candidate Engagement:
* Establish and maintain strong relationships with candidates through excellent communication and follow-up practices.Present opportunities to candidates in a compelling manner, ensuring they are fully briefed on the role and the company.
Candidate Assessment:
* Conduct initial screening and ‘discovery calls’ to assess candidates’ skills, experience, and cultural fit. Coordinate with hiring managers and teams to facilitate interviews and further assessments.
Client Engagement:
* Build and nurture strong client relationships when required in support of the Account Manager. Hiring Manager check-ins, coordinating hiring processes and feedback sessions, as well as managing the holistic recruitment process when needed. Understand client needs and expectations thoroughly, ensuring tailored delivery of talent solutions and maintaining a high level of client satisfaction.
Database Management:
* Maintain an up-to-date and well-organised candidate database. Ensure all candidate interactions and information are accurately logged in the CRM system.
Market Intelligence:
* Keep abreast of industry developments, emerging roles, and skillset demands. Provide insights and feedback to the recruitment team and clients on market trends.
Collaboration and Reporting:
* Work closely with Account Manager and Sales Director to understand specific role requirements and client expectations. Regularly report on sourcing progress, candidate pipelines, and market trends.
Success - How is the Role Measured?
* Candidate relationship development and candidate registrations
* Candidate and client introductions and interviews
* Contribute to company’s financial health, quality targets and placement success
* Candidate and Client feedback survey scores