Main duties and objectives Contribute to the positive promotion and increased usage of digital health tools available to people in the PCN (eg the NHS App, internet, online communication and consultation) and to encourage people in managing their own health, care and wellbeing. Create and use social media and online platforms to communicate healthcare information to patients, improving knowledge of the PCN services available. Build and maintain networks, working effectively with local colleagues to deliver the objectives of the role, enabling patients and services to connect. Work with stakeholders (which includes practice staff, patients and other agencies) to identify, reduce and remove the barriers to digital inclusion for people that experience the greatest health inequalities. Support the facilitation of workshops and task and finish groups. Use communication and presentation skills to engage people and present difficult issues clearly to a wide range of audiences. Responsible for managing and coordinating, with support from the PCN, the delivery of digital inclusion projects across the PCN. Responsible for monitoring and evaluating the progress of the digital inclusion project objectives and ensure that reporting of actions takes place. Then using this information to advise on, initiate and develop services as appropriate. Support practices in improving their patient access to healthcare using digital tools, online consultation, and digital solutions to communications and service pathways Assist practices in having up to date information on websites relating to the digital health tools access, such as NHS App, Anima, Accurx, AskmyGP. Comply with the policies, procedures and mandatory training of the organisation to ensure safe and effective work practices. Attending PCN, and partner, meetings where relevant.