Customer Service/ Sales Administration
Brierley hill
Permanent
£22,000-24,000 per year
What’s on Offer:
* Salary: £22,000-£24,000
* Hours: Monday to Friday 9am-5pm
* 30-minute lunch
* 28 holidays per annum including bank holidays
* Standard pension
* Bonus scheme (above and beyond)
* Company event/days out
An exciting position has become available for a well-established, family run and growing business for a Customer Service/Sales Administration position. This role will be to join and support the business with administrative duties and providing excellent customer service to customers and suppliers. The ideal person will have experience in an after sales position or business support role and will have a can-do attitude.
If you’re confident and organised, can multitask and communicate efficiently, this could be the role for you!
Key responsibilities:
1. Ensure bookings are correct (no duplicates)
2. Dealing with DPD and DHL courier investigation cases
3. Dealing with International deliveries
4. Creating and uploading purchase orders
5. Responding to customer enquiries
6. Purchase order follow up
7. Checking pre-order notifications
8. Dealing with Claims from failed DPD cases.
9. Maintaining warehouse workflow.