The UK's leading specialist fitness and leisure recruitment agency.
Service and Delivery.
Contact us 07746 791415 or email contact any of the team via People
Gym & Spa Area Manager
Location: Manchester-based with regular collaboration with our London team
Salary: £45,000 plus bonus
We are a leading provider of high-end residential gym and spa facilities, dedicated to delivering exceptional experiences for our residents. Our facilities combine luxury amenities with outstanding service to promote well-being and an elevated lifestyle.
The Role: We are seeking a dynamic and experienced Gym & Spa Area Manager to oversee multiple high-end residential gym and spa facilities. The successful candidate will have a strong operational background, with a focus on maintaining impeccable standards and delivering first-class customer service.
Key Responsibilities:
Operational Management:
· Provide operational support and guidance to ensure smooth day-to-day running of facilities.
· Ensure the highest standards of cleanliness, maintenance, and safety are consistently upheld.
· Conduct regular audits to ensure adherence to operational procedures and company policies.
· Monitor financial performance, ensuring budgets are met and resources are efficiently managed.
Customer Experience:
· Design and implement strategies to enhance the customer journey.
· Collaborate with residential management teams to align services with residents' needs.
· Drive resident engagement through innovative wellness programs and events.
Team Leadership:
· Train, mentor, and manage on-site teams to deliver exceptional service.
· Provide ongoing support to site managers, ensuring they have the tools and guidance to succeed.
About you
We’re Looking For:
· Proven experience in an operational leadership role, ideally within the leisure, fitness, or hospitality sectors.
· Strong leadership and team management skills with a passion for motivating staff.
· Excellent communication and interpersonal skills to build positive relationships with residents and team members.
· Exceptional attention to detail and commitment to maintaining high standards.
· A proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.
· Flexibility to travel between Manchester and London sites on a minimum monthly basis.
What We Offer
· A competitive salary and benefits package.
· Opportunities for professional growth and development.
· A supportive, dynamic, and vibrant team environment.
· The chance to shape the future of our gym and spa experiences.
If you are a dedicated professional with a passion for fitness, wellness, and outstanding customer service, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be the perfect fit for this role.