Role: Food & Beverage Supervisor
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: up to £26,000 per annum to be discussed at interview, experience dependant plus a share of Service charge approx. £2k a year
Hours: 40+ hours (Full-Time), including weekends & bank holidays, covering breakfast, lunch and dinner on various shift patterns.
Relationships: General Manager, Kitchen team, Food & Beverage team
We are seeking to appoint a Food & Beverage Supervisor to join our vibrant team in providing quality dining experiences for our guests using 'The Dining Room' Restaurant.
** transport is essential due to location and shift patterns **
Benefits
* Share of service charge (Approx. £2,000 per annum) with development and progression opportunities available
* Reward and recognition scheme, including B&Q discount
* Exciting opportunity to be a part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards 2024, 2023, 2022, 2020, gold winner of Small Hotel with Visit England, voted North of England Hotel of Year 2023 by Sunday Times
* 28 days holiday including bank holidays
* Inclusion in charity events and fundraising
* Workplace wellness programme
* Be part of our Sustainable Team scheme, prioritising people and planet
* Up to 20% team member discount off gift vouchers and spa experiences
* Work based pension scheme subject to criteria
* Uniform provided
* Free onsite parking
* We work with Wagestream on a range of employee benefits
The ideal candidate
* Being a 'multi-skilled' individual who has previous hospitality experience (bar/restaurant) - minimum x2 years
* Excellent customer service and communication skills
* Attention to detail to ensure the 5-star standard of service is delivered
* Computer literate and a good knowledge and understanding of Microsoft systems and Simphony EPOS system
* Ability to effectively interact with management, staff and guests in a professional manner
* Be a team player as well as an individual worker
* To be well presented and represent a high standard of competence at all times
* Must have transport due to start of shift times and location of hotel
Responsibilities
* To provide attentive service during the meal and watch for special requests.
* To assist in the general cleaning of your working areas.
* To take every opportunity to upsell – desserts, starters, drinks etc.
* To attend work consistently well groomed, in uniform
* Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests
If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!