Are you looking for an administrative based role in the centre of Norwich? Our friendly, fast-paced team have an exciting opportunity for a Management Support administrator to join the existing team...
Our Child Family and Young Persons Service is based at 80 St Stephen's Road, in the centre of Norwich and is on all the main public transport routes, with public car parks nearby too. This is a permanent position and we're looking for someone to work on a part-time basis.
Our dedicated service supports young people between the ages of 14-25 and in this post you'll be providing admin support to the wider team in order for them to be able to provide an efficient service to our service users. Our service offers a welcoming and supportive environment and when you join us, you can expect comprehensive training to ensure you understand the different processes and systems we use.
If you're a proactive, organised administrator with a can-do attitude - we would love to hear from you!
Main duties of the job
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information which may include telephone calls from individuals who may sometimes be distressed or upset.
Training will be given, however previous administration experience is essential.
You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.
Duties include but are not limited to:
* Minute taking
* Ordering
* Recruitment / Interview support
* Annual leave / sickness reporting
* Logging of supervisions / appraisals
We can offer a welcoming, friendly and supportive environment that provides a responsive administration service to the wider team.
About us
At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.
Benefits included with this role are:
* a comprehensive in house & external training programmes
* career progression
* starting annual leave of 27 days per annum ( pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays)
* NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Job responsibilities
Please see attached job description and full person specification. For more information please contact us.
Qualifications
NVQ Level 3 Business Administration or equivalent or willing to work towards
Pitman/RSA III Typing / Word processing or equivalent experience
Secretarial experience at intermediate level
Knowledge of Trust electronic record system
Knowledge
Working knowledge of Microsoft packages or equivalent.
Maintaining administrative / secretarial systems.
Knowledge of NHS policy / procedures
Other
Able to work proactively, on own initiative with minimal supervision.
Able to work as part of a team.
Able to work flexibly to meet service needs.
Able to work to strict deadlines and able to prioritise own workload.
*Previous applicants need not reply*
Person Specification
Qualifications
* NVQ Level 3 Business Administration or equivalent or willing to work towards
* Secretarial experience at intermediate level
* Pitmans/RSA III Typing / Word Processing or equivalent experience
* Knowledge of patient recording system
Knowledge
* Working knowledge of Microsoft packages or equivalent.
* Maintaining administrative / secretarial systems
* Knowledge of NHS policy / procedures
* Establishing / reviewing administrative systems
Other
* Able to work proactively, on own initiative with minimal supervision
* Able to work as part of a team
* Able to work flexibly to meet service needs
* Able to work to strict deadlines and able to prioritise own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,071 to £25,674 a year Gross per annum/pro rata
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