This range is provided by Premier Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary range: £50,000-£53,000 depending on experience, hybrid working + other benefits.
Senior Technology Recruitment Consultant | Cyber Security
Location: Kingston-Upon-Thames
Hybrid: 2-3 days per week on site
We are looking for a proven 3rd Line Support Engineer to join our client providing external software support to their customers.
You will act as the escalation point for reported issues or queries and log and track the resolutions to the customers. Working alongside the support team, you will use your technical knowledge and experience to drive the ongoing assistance, undertaking analysis and diagnosis.
Key Responsibilities:
* Experience deploying and managing Azure App Services to host API, Microservices and Web Applications
* Provide remote support and installation of the systems to the customers
* Troubleshoot and resolve complex issues
* Log and track all software cases - managing the communication process and update the status to resolution
* Escalate cases where necessary by arranging technical support or escalating to engineering and development teams
* Update documentation with customer requirements for rollouts
* Undertake small to medium sized IT projects
Key Skills:
* Work with SQL to configure connection, optimise queries and integration with app services
* Integration and management of Azure Blob Storage for scalable data storage
* Experience working with Azure App Service
* Show familiarity with networking options (VNET integration, private endpoints)
* Experience in integrating storage accounts (blob, queue, table)
* Knowledge of deployment processes and CI/CD pipelines
* Experience with Networking and Security
* Experience with Active Directory, Azure Entra, MS Exchange and MS Office
* Understanding of infrastructure Management
You will be required to undertake a police vetting process as part of this role.
If you are interested then please apply today!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT System Training and Support and IT System Operations and Maintenance
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